LEGAL REFERENCE

Your Privacy Matters to Us

We built hoby69 around your account security and data protection. Every transaction you make through DANA, OVO, GoPay or QRIS stays encrypted. Your gaming history, payment details and...

Data EncryptedPayment SecureAccount ProtectedPrivacy FirstIndonesia Compliant
View Game Library Read FAQ
hoby69 Your Privacy Matters to Us

How We Handle Your Information

hoby69 collects account details, payment information and gaming activity to deliver your lobby experience, process withdrawals through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We do not sell your data to third parties. Your information is stored on secure servers and accessed only by authorised team members. We retain your records for the duration of

your account and as required by law. If you close your account, we keep minimal data for compliance and fraud prevention.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? Reach Out

Team online

Email Support

Send privacy concerns to our data protection team. We respond within 48 hours to requests about your personal information, data access or account deletion.

Live Chat

Chat with our support team during lobby hours. They can walk you through privacy settings, data requests and account security options in real time.

Account Settings

Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control data sharing from one place.

WHY VISITORS TRUST US

Privacy Standards We Follow

Encryption Standard

All data in transit and at rest uses TLS 1.2 or higher. Payment information is tokenised so we never store raw card or e-wallet credentials on our servers.

Compliance Review

Our privacy practices align with Indonesian data protection frameworks and international standards. We audit access logs quarterly and update policies as regulations evolve.

Third-Party Audit

Independent security firms test our infrastructure annually. Audit reports confirm encryption strength, access controls and data isolation across payment and gaming systems.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations are certified by their respective operators. We verify compliance before processing any transaction through these rails.

Incident Response

If a data breach occurs, we notify affected users within 72 hours and provide guidance on account security steps. Our incident team logs all breaches for regulatory review.

Data Retention Policy

We keep account records for seven years post-closure to meet regulatory requirements. Gaming logs are archived after two years unless needed for dispute resolution.

Privacy Across Our Platform

Live Casino Tables
Your table history and bet records are encrypted and tied to your account. We do not share gameplay data with other players or third-party analytics firms.
Slot Lobbies
Spin history and session data stay private. RTP and game mechanics are transparent, but your individual results are never published or shared externally.
Sportsbook Markets
Your betting slips and market selections are confidential. We do not use your betting patterns for targeted advertising or sell insights to sports data brokers.
Payment Processing
DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We store only transaction IDs and timestamps, never your e-wallet credentials.
Account Login
Login attempts, IP addresses and device fingerprints are logged for security. You can review your login history in account settings and flag suspicious activity.
Communication Preferences
We send account updates, withdrawal confirmations and policy changes via email or SMS. You control frequency and content type in your notification settings.
Cookie & Tracking
We use session cookies to keep you logged in and analytics cookies to improve lobby speed. You can disable non-essential cookies in your browser settings anytime.
AT A GLANCE

What Defines Our Privacy Approach

01
Zero Data Sales We never sell your gaming history, payment details or personal information to advertisers, data brokers or third parties. Your account is yours alone.
02
Transparent Logging Every access to your account is logged and timestamped. You can request a full audit trail of who viewed your data and when through our support team.
03
Indonesia-First Compliance Our privacy framework is built for Indonesian regulations and supported regions. We align with local data protection requirements and update policies as law evolves.
04
Account Deletion Rights You can request full account deletion anytime. We remove your personal data within 30 days, keeping only anonymised transaction records for regulatory compliance.
05
Payment Method Security DANA, OVO, GoPay and QRIS are processed through PCI-DSS certified gateways. Your e-wallet credentials never touch our servers; only transaction confirmations are stored.
06
Breach Notification If your account is compromised, we notify you immediately and provide steps to secure it. We also offer complimentary account monitoring for 12 months post-incident.

Privacy Policy Questions

We retain your gaming history for two years after your last activity. If you close your account, we keep records for seven years to meet regulatory requirements. You can request deletion of non-essential data anytime through account settings.

Yes. Open your account settings and select 'Data Access Request'. We'll compile your personal information, payment history and gaming logs within 14 days. You can download it as a file or review it in your dashboard.

Completely. We never store your e-wallet credentials. Transactions are tokenised and processed through encrypted channels certified by each payment operator. Only transaction IDs and timestamps are logged on our servers.

No. We do not sell or share your personal information with advertisers, data brokers or third parties. We only share data with payment processors and compliance authorities where required by law in supported regions.

We notify you within 72 hours and provide account security steps. Our incident team investigates the breach, patches vulnerabilities and offers 12 months of complimentary account monitoring. We also report to relevant authorities.

Yes. Request account deletion in your settings. We remove your personal data within 30 days. We retain anonymised transaction records for seven years to comply with Indonesian regulations and fraud prevention.

Session cookies keep you logged in. Analytics cookies help us improve lobby speed and user experience. You can disable non-essential cookies in your browser. We do not use tracking for targeted advertising or sell cookie data.